















Free VIC Metro standard shipping on orders over $79
Estimated to be delivered within 1-2 business days.
Free QLD/NSW Metro standard shipping on orders over $129
Estimated to be delivered within 2-4 business days.
This one works through a raised maze pattern moulded directly into the ceramic base. Instead of a flat surface where a hungry pet can just put their face down and inhale dinner, the ridges force them to work food out from between the raised sections — nosing it around, picking at smaller portions, taking noticeably longer to finish. It's a mechanical solution rather than a behavioural one, which tends to be more reliable than trying to train a fast eater to slow down on willpower alone.
Ceramic earns its place here over plastic for a few practical reasons: it doesn't retain odour the way porous plastic does after repeated washing, it's heavy enough to stay put while an enthusiastic eater pushes it around the floor, and it won't develop the scratches and grooves where bacteria tends to collect over time. The glazed finish cleans easily by hand or in the dishwasher. Available in off white and choco brown, both finished to sit comfortably as kitchen or living room dinnerware rather than something that needs to be hidden in a cupboard between meals.
Raised Maze Pattern — Moulded ridges break food into smaller, harder-to-reach portions, physically slowing down even the most determined fast eaters.
15.5cm x 6cm, 80–100g Capacity — Sized for a standard dry food portion in one fill, with a base wide enough to suit most cats and small-to-medium dogs.
Solid Ceramic Build — Heavier than plastic, which keeps the bowl in place during enthusiastic meals, and doesn't absorb odours or stain the way porous materials do over time.
Dishwasher Safe — The smooth glazed surface cleans easily by hand or in the dishwasher without holding onto grease or food residue.
Two Colourways — Off White and Choco Brown, both designed to look like deliberate kitchenware rather than a plastic pet accessory.
Dual Species Use — Works for cats and smaller dogs alike, making it a practical option for multi-pet households without needing separate gear for each.
| Detail | Spec |
|---|---|
| Material | Ceramic, glazed finish |
| Design | Raised maze slow-feed pattern |
| Colours | Off White, Choco Brown |
| Suitable For | Cats, small to medium dogs |
| Cleaning | Dishwasher safe |
| Microwave Safe | Yes |
Washing: Dishwasher safe, or hand wash with warm water and mild detergent. The glazed surface doesn't hold onto residue the way unglazed ceramic or plastic can.
Daily use: Rinse and dry between meals if switching between wet and dry food to avoid residue build-up in the maze ridges.
Handling: Ceramic is durable but not unbreakable — avoid dropping onto hard flooring.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping fees and free-shipping eligibility are determined by your delivery address (state, and whether it's metro or rural/country) and your total order value or weight.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $7.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $7.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW) & Queensland (QLD) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW) & Queensland (QLD) — Rural / Country A flat rate of $34.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA), Australian Capital Territory (ACT) & Tasmania (TAS) — Weight-Based Pricing
Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $19.95. Orders of 16 kg and over are charged a flat rate of $59.95.Orders placed from Monday to Friday by 12:00 AEST will be processed and shipped next business day.
Standard delivery time: 1-2 business days after processing and shipping Melbourne, and Sydney Metro: 2-4 business days Rest of Australia: 5-7 business days Orders placed on weekends and national holidays will be processed and shipped one business days later.
Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. We can assume no liability in such cases. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $8.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $12.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Rural / Country A flat rate of $19.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA) & Australian Capital Territory (ACT) — Weight-Based Pricing Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $14.95. Orders of 16 kg and over are charged a flat rate of $59.95.
For domestic shipping within Australia, standard delivery times are usually: Metro areas: 2–5 business days Regional areas: 3–7 business days Remote areas: 5–10 business days
Please note that delays may occasionally occur due to public holidays, weather conditions, or courier network issues. Once your order is dispatched, you’ll receive a tracking number to follow the progress of your delivery.
We partner with multiple trusted couriers to ensure fast and reliable delivery across Australia:
CouriersPlease – Fast and reliable for urban and suburban areas.
Australia Post – Used for PO Boxes, rural, and remote areas.
We’re sorry to hear that! If you receive a defective or damaged item, please contact us within 14 days of receiving your order.
To help us resolve the issue quickly, please provide:
Your order number
A brief description of the issue
Clear photos of the defective item and packaging
Once we confirm the issue, we’ll arrange for a replacement, exchange, or refund based on your preference. Please note: Items must be returned in their original packaging where possible.
If you need to update or change your order, please contact us as soon as possible.
You can reach us through any of the following methods:
Web Chat: Use the live chat feature on our website for immediate assistance
Email: Send your request to petroom@gmail.com or info@petroom.com.au
SMS: Text your request to 0450546 688
We’ll do our best to make the changes before your order is dispatched. If the order has already been shipped, we’ll guide you through the next steps.