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Estimated to be delivered within 1-2 business days.
Free QLD/NSW Metro standard shipping on orders over $129
Estimated to be delivered within 2-4 business days.
That's the entire composition of PET-EVER's Freeze-Dried Chicken Necks — no additives, no fillers, no by-products, nothing rendered or processed beyond the freeze-drying step itself. The neck is trimmed of excess fat, lymph tissue, and by-products before freeze-drying, which is what keeps the calorie load reasonable and the protein quality high rather than padded by connective tissue that wouldn't be there in a quality raw feeding context.
Chicken neck is a genuinely functional treat rather than just a flavour delivery mechanism. The cartilaginous bone structure is soft enough for cats and most dogs to chew through without risk, while the mechanical action of working through the texture provides meaningful dental abrasion — reducing tartar build-up in a way that softer treats and dry kibble simply don't. Bone and cartilage also deliver calcium and phosphorus in their most natural, bioavailable form, alongside the protein and minerals in the surrounding muscle meat.
That physical structure is what sets these freeze dried cat treats apart from small, crumbly snacks. There is something for the animal to actually work through, turning treat time into a longer chewing experience rather than a bite that disappears immediately.
PET-EVER's freeze-drying process is worth noting specifically. The product retains visible meat fibre structure rather than breaking down into dust or crumbs — which matters both for feeding experience and for how much of each treat actually ends up in the animal rather than on the floor. Every batch is independently tested by SGS — one of the world's leading inspection and testing organisations — for safety and quality before it leaves the facility.
The firm texture also gives owners another way to serve the product. A whole neck can be offered as a chew, while smaller pieces can be crushed over cat dry food when a cat enjoys the flavour but needs a more manageable serving.
100% Single Ingredient — Whole Chicken Neck No additives, fillers, preservatives, or by-products of any kind. The ingredient list has one item on it.
Trimmed of Fat, Lymph & By-Products Excess fat and lymph tissue are removed before freeze-drying, keeping protein quality high and the calorie load appropriate for use as a daily treat.
Natural Dental Support The cartilaginous bone structure provides crunchy mechanical abrasion against tooth surfaces during chewing — reducing tartar build-up naturally with every serve.
Natural Bone, Cartilage & Minerals Chicken neck delivers calcium, phosphorus, and natural glucosamine from bone and cartilage in their most bioavailable whole-food form.
Low Crumble — Visible Meat Fibre Texture PET-EVER's freeze-drying process maintains the structural integrity of the meat, resulting in less dust and crumbling compared to cheaper freeze-dried alternatives.
Three Ways to Serve Serve whole as a chew, crush as a dry topper over existing food, or rehydrate with warm water for a softer texture suited to picky eaters or pets needing extra hydration.
The whole-piece format can also make sense as part of a broader daily routine. After meals, playtime, or a day spent exploring everything from a extra large cat litter box to their favourite resting spot, a natural chew gives pets something different to engage with.
Petroom selects treats with a clear purpose behind them, and this one is particularly straightforward: one ingredient, a naturally chewy structure, and no unnecessary additions standing between the pet and the chicken neck.
SGS Batch-Tested Every batch is independently tested by SGS for safety and quality before release — a third-party verification standard that goes beyond standard self-certification.
Chicken Neck.
100% single ingredient | No additives | No preservatives | No fillers | No by-products | Trimmed of fat and lymph tissue
| Nutrient | Amount |
|---|---|
| Crude Protein (min) | Confirm with supplier |
| Crude Fat (min) | Confirm with supplier |
| Crude Fibre (max) | Confirm with supplier |
| Moisture (max) | Confirm with supplier |
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping fees and free-shipping eligibility are determined by your delivery address (state, and whether it's metro or rural/country) and your total order value or weight.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $7.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $7.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW) & Queensland (QLD) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW) & Queensland (QLD) — Rural / Country A flat rate of $34.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA), Australian Capital Territory (ACT) & Tasmania (TAS) — Weight-Based Pricing
Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $19.95. Orders of 16 kg and over are charged a flat rate of $59.95.Orders placed from Monday to Friday by 12:00 AEST will be processed and shipped next business day.
Standard delivery time: 1-2 business days after processing and shipping Melbourne, and Sydney Metro: 2-4 business days Rest of Australia: 5-7 business days Orders placed on weekends and national holidays will be processed and shipped one business days later.
Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. We can assume no liability in such cases. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $8.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $12.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Rural / Country A flat rate of $19.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA) & Australian Capital Territory (ACT) — Weight-Based Pricing Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $14.95. Orders of 16 kg and over are charged a flat rate of $59.95.
For domestic shipping within Australia, standard delivery times are usually: Metro areas: 2–5 business days Regional areas: 3–7 business days Remote areas: 5–10 business days
Please note that delays may occasionally occur due to public holidays, weather conditions, or courier network issues. Once your order is dispatched, you’ll receive a tracking number to follow the progress of your delivery.
We partner with multiple trusted couriers to ensure fast and reliable delivery across Australia:
CouriersPlease – Fast and reliable for urban and suburban areas.
Australia Post – Used for PO Boxes, rural, and remote areas.
We’re sorry to hear that! If you receive a defective or damaged item, please contact us within 14 days of receiving your order.
To help us resolve the issue quickly, please provide:
Your order number
A brief description of the issue
Clear photos of the defective item and packaging
Once we confirm the issue, we’ll arrange for a replacement, exchange, or refund based on your preference. Please note: Items must be returned in their original packaging where possible.
If you need to update or change your order, please contact us as soon as possible.
You can reach us through any of the following methods:
Web Chat: Use the live chat feature on our website for immediate assistance
Email: Send your request to petroom@gmail.com or info@petroom.com.au
SMS: Text your request to 0450546 688
We’ll do our best to make the changes before your order is dispatched. If the order has already been shipped, we’ll guide you through the next steps.