







Free VIC Metro standard shipping on orders over $79
Estimated to be delivered within 1-2 business days.
Free QLD/NSW Metro standard shipping on orders over $129
Estimated to be delivered within 2-4 business days.
ZIWI's chicken recipe isn't trying to be a novel protein option; it's trying to be what chicken-based dog food should have been all along: a simple, high-meat formula with a short, legible ingredient list and nothing in it that doesn't need to be there.
Free-range NZ chicken leads, followed immediately by chicken liver and chicken heart — organs that contribute CoQ10, Taurine, naturally occurring B vitamins, and iron at levels that muscle meat alone can't deliver. Chickpeas provide the only plant-based carbohydrate, and their position after three chicken ingredients tells you what proportion of the can they actually represent. New Zealand Green Mussel — included at 3% — brings naturally occurring glucosamine and chondroitin for joint health and Omega-3 fatty acids for skin and coat. Dried kelp adds natural iodine for thyroid function and trace minerals. Chicken bone, chicken cartilage, and the liver-heart combination make this a genuinely whole-prey-ratio recipe rather than muscle meat padded with supplements.
Retort-cooked inside each sealed can to preserve nutritional integrity without added preservatives. At 1,225 kcal ME/kg, it's calorie-dense compared to most wet dog foods — a 170g can delivers 208 kcal, meaning smaller volumes go further than they might look. No grains, no potatoes, no glycerin, no rendered meals, no carrageenan, no gums. Complete and balanced for all life stages, made entirely in New Zealand.
170g & 390g cans | All Life Stages | Free-Range NZ Chicken | 92% Meat, Organs & Bone | Made in New Zealand Suits: All breeds and life stages | Red meat sensitivity | Daily complete meal | Wet food topper | Rotation feeding
Free-Range NZ Chicken — Ethically Raised Sourced from New Zealand farms independently audited and certified as humane and free-range. No added hormones, antibiotics, or growth promotants. Cage-free and given room to roam.
Chicken Liver + Chicken Heart — Organ Nutrition Two organ cuts provide naturally occurring CoQ10, Taurine, B-complex vitamins, and iron — nutrients that arrive from whole food rather than the synthetic addition column of the ingredient list.
NZ Green Mussel (3%) — Joint & Coat Support A natural, bioavailable source of glucosamine, chondroitin, and Omega-3 fatty acids — supporting joint mobility and skin and coat health from a whole-food ingredient rather than isolated supplements.
Dried Kelp — Natural Iodine & Trace Minerals Provides iodine for healthy thyroid function and additional trace minerals that support metabolism.
1,225 kcal ME/kg — Calorie-Dense Higher calorie density than most wet dog foods means smaller volumes deliver more nutrition. A 170g can provides 208 kcal.
No Grains | No Potato | No Glycerin | No Rendered Meals | No Carrageenan | No Gums Short, legible ingredient list — nothing added for bulk, texture, or cost reduction.
Retort-Cooked in the Can Each can is cooked sealed in its own sterile container, preserving the nutritional integrity of raw ingredients without the need for added preservatives.
Chicken, Water Sufficient for Processing, Chicken Liver, Chicken Heart, Chickpeas, New Zealand Green Mussel, Chicken Bone, Minerals (Dipotassium Phosphate, Magnesium Sulphate, Zinc Amino Acid Complex, Copper Amino Acid Complex, Selenium Yeast, Manganese Amino Acid Complex), Dried Kelp, Salt, Vitamins (Vitamin E Supplement, Thiamine Mononitrate, Vitamin B5 Supplement, Vitamin D3 Supplement, Folic Acid).
| Nutrient | Amount |
|---|---|
| Crude Protein (min) | 9.0% |
| Crude Fat (min) | 5.5% |
| Crude Fibre (max) | 2.0% |
| Moisture (max) | 78.0% |
| Ash (max) | 4.0% |
Serve at room temperature. Use as a complete daily diet or as a topper over dry food. Refrigerate after opening and use within 7 days.
Daily Feeding Guide (Adult Dogs):
| Dog's Body Weight | Daily Amount (170g cans) | Daily Amount (390g cans) |
|---|---|---|
| Up to 4 kg | ¾–1¼ cans | *see note |
| 10 kg | ~1¾ cans | ~¾ can |
| 20 kg | ~3 cans | ~1¼ cans |
| 30 kg | ~4 cans | ~1¾ cans |
| 40 kg+ | ~5 cans | ~2 cans |
Puppies & Pregnant/Nursing: Feed approximately double the adult amount, divided across 2–3 meals daily.
Transitioning: Gradually introduce over 7 days, mixing increasing proportions of ZIWI with your dog's current food.
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping fees and free-shipping eligibility are determined by your delivery address (state, and whether it's metro or rural/country) and your total order value or weight.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $7.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $7.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW) & Queensland (QLD) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW) & Queensland (QLD) — Rural / Country A flat rate of $34.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA), Australian Capital Territory (ACT) & Tasmania (TAS) — Weight-Based Pricing
Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $19.95. Orders of 16 kg and over are charged a flat rate of $59.95.Orders placed from Monday to Friday by 12:00 AEST will be processed and shipped next business day.
Standard delivery time: 1-2 business days after processing and shipping Melbourne, and Sydney Metro: 2-4 business days Rest of Australia: 5-7 business days Orders placed on weekends and national holidays will be processed and shipped one business days later.
Deliveries may be delayed due to unforeseen irregularities on the part of our delivery partners. We can assume no liability in such cases. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.
📍 Victoria (VIC) — Metro Orders of $79.00 and over qualify for FREE shipping. Orders under $79.00 are charged a flat rate of $8.95.
📍 Victoria (VIC) — Rural / Country A flat rate of $12.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Metro Orders of $129.00 and over qualify for FREE shipping. Orders under $129.00 are charged a flat rate of $10.95.
📍 New South Wales (NSW), Queensland (QLD) & Tasmania (TAS) — Rural / Country A flat rate of $19.95 applies to all orders. Rural/country postcodes are defined in Section 2.
📍 South Australia (SA) & Australian Capital Territory (ACT) — Weight-Based Pricing Shipping rates to SA and ACT are calculated based on the total weight of your order. Orders under 16 kg are charged a flat rate of $14.95. Orders of 16 kg and over are charged a flat rate of $59.95.
For domestic shipping within Australia, standard delivery times are usually: Metro areas: 2–5 business days Regional areas: 3–7 business days Remote areas: 5–10 business days
Please note that delays may occasionally occur due to public holidays, weather conditions, or courier network issues. Once your order is dispatched, you’ll receive a tracking number to follow the progress of your delivery.
We partner with multiple trusted couriers to ensure fast and reliable delivery across Australia:
CouriersPlease – Fast and reliable for urban and suburban areas.
Australia Post – Used for PO Boxes, rural, and remote areas.
We’re sorry to hear that! If you receive a defective or damaged item, please contact us within 14 days of receiving your order.
To help us resolve the issue quickly, please provide:
Your order number
A brief description of the issue
Clear photos of the defective item and packaging
Once we confirm the issue, we’ll arrange for a replacement, exchange, or refund based on your preference. Please note: Items must be returned in their original packaging where possible.
If you need to update or change your order, please contact us as soon as possible.
You can reach us through any of the following methods:
Web Chat: Use the live chat feature on our website for immediate assistance
Email: Send your request to petroom@gmail.com or info@petroom.com.au
SMS: Text your request to 0450546 688
We’ll do our best to make the changes before your order is dispatched. If the order has already been shipped, we’ll guide you through the next steps.